EVERFERN

Account

Terms and Conditions

Welcome to Everfern! By accessing our website and purchasing our accessories, you agree to the following Terms and Conditions. These terms serve as a contract between you and Everfern, outlining the rules and guidelines for using our services and products. Please read them carefully before making any purchases or engaging with our website.

1. Services and Product Availability

At Everfern, we offer a variety of carefully curated accessories through our website. While we strive to keep our products in stock, we reserve the right to withdraw or discontinue any products at any time without prior notice. Availability is subject to change, and we may occasionally update our inventory or services.

2. Financial Transactions

When making a purchase through Everfern, you agree to pay the listed price for the products plus any applicable taxes and shipping fees. Transactions will be processed securely. We reserve the right to cancel or refuse any transaction for reasons such as suspected fraud, payment errors, or violations of our terms and conditions.

3. Managing Expectations

Errors and Omissions: While we do our best to ensure accurate product descriptions, prices, and images, there may be occasional errors. Everfern is not liable for any inaccuracies or omissions on our website.
Website Downtime: Although we make every effort to keep our website running smoothly, we cannot be held responsible for downtime, technical issues, or interruptions that may affect your shopping experience.

4. Copyright and Use of Content

All content on the Everfern website, including images, product descriptions, logos, and graphics, is protected by copyright law. You are permitted to:

Attribution: Share or use our content with proper attribution when applicable.
Non-Commercial Use: You may use our content for personal, non-commercial purposes.
Commercial Use: Any commercial use of our content requires explicit written permission from Everfern.

5. User Behavior

We aim to create a respectful and positive shopping environment for all customers. As a customer, you agree not to:

Engage in unlawful activities or violate any local, state, or international laws.
Post or share any offensive material, including hate speech, threats, or discriminatory content.
Harass, bully, or intimidate other customers or Everfern staff.
Use our website or services for spamming, unsolicited advertising, or fraudulent activities.
Engage in activities that could disrupt the functionality of the Everfern website or negatively affect other users’ experiences.

6. Account Disabling

Everfern reserves the right to suspend or permanently disable user accounts if we determine that you have violated these Terms and Conditions. If your account is disabled, you will no longer have access to our services, and no refunds will be issued for any remaining balances, orders, or memberships.

7. Additional Terms and Updates

We may update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated date will be listed at the bottom. By continuing to use our website and services after changes are made, you agree to comply with the revised terms.

If you have any questions or concerns about these Terms and Conditions, please reach out to us using the form on our website.

Thank you for shopping with Everfern!

Return and Refund Policy

At Everfern, we take great pride in offering high-quality, carefully curated accessories. Please note that we do not accept returns or issue refunds on any purchases at this time. We encourage you to review your order carefully before making a purchase to ensure you're completely satisfied with your selection.

1. No Returns or Exchanges

Once an order is placed and confirmed, it cannot be returned, exchanged, or refunded under any circumstances. This policy applies to all items sold, including but not limited to jewelry, bags, scarves, and other accessories.

2. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us immediately. While we do not accept returns, we are committed to ensuring that our customers receive the correct, high-quality products. In the event of a mistake on our part (e.g., sending the wrong item or a damaged product), we will assess the situation and may offer a replacement or store credit, subject to availability.

To initiate this process, please:

Contact our customer service team using the form on our website within 7 days of receiving your order.
Provide a detailed description of the issue, including photos of the damaged or incorrect item(s).
Once we confirm the issue, we will provide instructions for returning the product, if applicable.

3. Refund Process

As stated, Everfern does not issue refunds for any purchases, including if the product is not as expected or if you change your mind. However, if a product is found to be defective or incorrectly shipped, we will either offer:

A replacement item (subject to availability), or
Store credit for future purchases.

Refunds to the original payment method will not be issued under any circumstances.

4. Contacting Customer Service

If you have any questions or concerns about your order or need assistance with an issue regarding a damaged or incorrect product, please contact us as soon as possible using the contact form on our website.

We aim to respond to all inquiries within 1-2 business days.